Contact
A question about a formula, an order or shipping? Send us a message and a real person will reply within one business day.
Customer care
- hello@menorose.com
- Monday to Friday, 9 a.m. to 5 p.m. Eastern
- Shipping to all 50 states, USA only
- Menorose on Instagram
Before you write
How fast do you reply?
Within one business day, usually faster. Messages sent on weekends are answered on the next business day.
Can you tell me which formula I should take?
We can explain what each formula is traditionally used for and point you to the right product page. We cannot give medical advice or comment on your personal health situation.
I have a problem with my order. What do I need?
Include your order number from the confirmation email and, for a damaged package, a photo. That lets us fix things in a single reply.